Privacy Policy

At The Real Jacket, we understand how much you value your privacy. This policy explains how we collect, use, and share your information when you explore our leather haven or make a purchase.

Information We Gather:

• Device Data: We collect basic information about your device, like your IP address, browser type, time zone, and browsing activity to improve our website.
• Order Information: When you purchase our leather goodness, we collect your name, billing and shipping details, email address, and phone number to fulfill your order and keep you informed. Shopify, our store platform, also stores your order information.
• Cookies & Tracking: We use cookies and similar technologies to understand your browsing behavior on our website (you can learn more about Shopify's cookie practices here: https://www.shopify.com/legal/privacy).

How We Use Your Information:

• Fulfilling Orders: We use your order information to process your purchases, send confirmations and receipts, and keep you updated on your order status.
• Website Improvement: We analyze your device data to understand customer behavior and improve the functionality of our website, making your leather shopping experience even smoother.
• Targeted Communication: We may use your information to deliver targeted advertising or marketing communications that align with your interests. You can opt-out of these communications (more on that below).

Sharing Your Information:

• Shopify: We share your order information with Shopify to fulfill your purchases and manage our online store.
• Third-Party Service Providers: We may share your information with trusted service providers who help us operate our website, such as payment processors or marketing partners. We ensure they adhere to our strict privacy standards.
• Legal Compliance: We may disclose your information if required by law or to comply with legal proceedings.

Your Privacy Rights:

• Accessing Your Information: You have the right to access the personal information we hold about you. You can view your order details and manage your account settings through your Shopify account.
• Opting-Out of Marketing: You can choose not to receive marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Opting-Out of Targeted Ads: You can also opt-out of receiving targeted advertising from Shopify and other ad networks by visiting the following links:
• Shopify: https://www.shopify.com/legal/privacy under "State Privacy Law Compliance"
• Google Ads Settings: https://www.google.com/settings/u/0/ads/authenticated
• Bing Ads: https://about.ads.microsoft.com/en/forms/policies/opt-out-of-the-microsoft-advertising-optimization-program

Data Retention:

We will retain your order information for our records as long as you have an account with us. You can request that we delete your personal information by contacting us.

Changes to This Policy:

We may update this Privacy Policy occasionally. We will notify you by posting the revised Privacy Policy on our website.

Contact Us:

If you have any questions about this Privacy Policy, please don't hesitate to contact us at support@therealjacket.com.